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A 2.9% Processor Charges 8.9% on a Five-Pound Order

The fixed fee is the same whatever the order is worth, so the advertised percentage is only ever reached at the top end.

Cheapest here

 

Effective rate

not the headline one

A month

Worst choice costs

more per year

At your order value

Effective rate across order sizes

Where the plans cross

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How the calculation works

2.9% + 0.30 — the effective rate by order value order 5 8.90% order 25 4.10% order 100 3.20% order 500 2.96% the advertised 2.9%

How to Use This Tool

Put each fee structure on a line as name, percent, fixed, monthly. Set your real average order value, because that is what decides the answer.

The fixed fee is the variable one

A charge of "2.9% + 0.30" has two parts that behave completely differently. The percentage scales with the order; the fixed amount does not, so its weight falls as the order grows.

At a five-unit order the 0.30 alone is 6% and the total is 8.90%. At 100 the same structure is 3.20%, and at 500 it is 2.96% — finally close to the advertised figure. A business selling coffee and a business selling furniture on identical terms pay entirely different rates.

Which is why "cheapest processor" is not a question with a general answer. It depends on your average order value, and the number quoted in marketing is the limit approached from above.

Two plans cross at exactly one point

Comparing 2.9% + 0.30 against 1.9% + 0.50: the second has a better percentage and a worse fixed fee, so one is better below some order value and the other above it. Setting the two equal gives the crossover directly:

crossover = (fixed₂ − fixed₁) ÷ (percent₁ − percent₂)

Here that is (0.50 − 0.30) ÷ 0.01 = 20.00. Below 20 the first plan wins; above it the second does. Nothing about the marketing makes that visible, and it is a single division.

2.9% + 0.30 against 1.9% + 0.50 order 10 0.59 vs 0.69 2.9% plan wins order 20 0.88 vs 0.88 identical order 100 3.20 vs 2.40 1.9% plan wins by 0.80 Bars are the cheaper fee, to scale. One division finds the crossover.
Which plan is cheaper is entirely a question about your average order value.

Refunds usually cost twice

Many processors keep their fee when a transaction is refunded, and some charge a further fee to process the refund. So a refunded order costs you the goods, the shipping, and the processing fee on money you no longer have.

At a 4% refund rate the effect is modest. In categories where returns run at 20–30% — clothing especially — the fee on refunded orders becomes a real line item that never appears in a margin calculation done on the sale price.

Why rates are not built in

You have to type them, and that is deliberate. Processor pricing varies by:

  • Country, both yours and the customer's, with cross-border surcharges that are often larger than the base rate.
  • Card type — commercial and premium consumer cards cost noticeably more than standard debit.
  • Whether the card is present, with in-person rates typically lower than online.
  • Volume, with negotiated rates for larger merchants.
  • Time — published rates change, and any table baked into a page is wrong within a year without saying so.

Take the numbers from your own statements rather than from a marketing page. A statement shows what you actually paid, including the surcharges nobody advertises.

What else to weigh

Fees are comparable and rarely the whole decision. Payout timing affects cash flow; chargeback handling and fees differ; a processor that declines legitimate transactions costs far more in lost sales than any rate difference; and integration effort is real. A plan that is 0.3% cheaper and blocks 2% of your customers is not cheaper.

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Frequently Asked Questions

Why is my payment processing rate higher than advertised?
Because of the fixed fee per transaction. At 2.9% + 0.30 the effective rate is 8.90% on a five-unit order, 3.20% at 100 and 2.96% at 500. The advertised percentage is only approached on large orders.
How do I compare two payment processors?
Find the crossover: (fixed₂ − fixed₁) ÷ (percent₁ − percent₂). For 2.9% + 0.30 against 1.9% + 0.50 that is 20.00, so the first is cheaper below a 20 order value and the second above it. Comparing headline percentages alone tells you nothing.
Which processor is cheapest for small transactions?
Whichever has the lowest fixed fee, almost regardless of its percentage. On a five-unit order a 0.30 fixed fee is 6% before the percentage is even applied, so the fixed component dominates entirely at low order values.
Do I get processing fees back on a refund?
Usually not. Most processors keep the original fee, and some charge again to process the refund — so a refunded order costs you the goods, the shipping and the fee on money you no longer hold. In high-return categories this becomes a real line item.
Why doesn't this tool know current processor rates?
Because they vary by country, card type, whether the card is present, and negotiated volume, and they change. Any built-in table would be wrong somewhere without telling you where. Take the figures from your own statements, which include the surcharges marketing pages omit.
Is the cheapest processor always the right choice?
No. Payout timing affects cash flow, chargeback handling differs, and a processor that wrongly declines a couple of per cent of legitimate transactions costs far more in lost sales than a 0.3% rate difference saves.

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